Terms and Conditions

Terms and conditions of use:

Shipping Costs and Transit Times

Items are processed and readied for shipping within 3-4 business days after receiving the order, or as mentioned for each product. We try to deliver the products to you within 4 to 6 days in major metro cities. However, the duration of the delivery can take 10 to 12 working days depending on your delivery location. Nia’s Smart Art is not responsible for service transit time. Delivery time to the end user is subject to factors beyond our control (“Force Majeure Event”) including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes. Transit times are provided by the respective Couriers and may vary with package origin and destination, particularly during peak periods. If you have any questions regarding shipping, please email us orders@niassmartart.in

An email notification will be sent with Delivery Confirmation Numbers and Tracking Numbers.

We offer Free Delivery on all our shipments.

How do I pay for my order?
We accept all kinds of credit and debit cards. In addition, you can also pay by via net banking.
For any payment related queries, please do email us at orders@niassmartart.in

Which countries do we ship to?
Currently we ship only within India.

Privacy Policy
We respect the Privacy of our users and protect them with the Privacy policies stated here.

Your Account Information and Security
The information niassmartart.in collects of its users and customers is only for following reasons:
a) Delivering of order.
b) Authenticating the user details.
c) For Promotions at niasmartart.in
d) For Intimating about Offers/Discounts.

The information that we collect is mainly for customer management and payment validation
a) Name
b) Address
c) Phone number
d) Email address
e) Payment details

You can navigate niassmartart.in website, view and add items in basket products available to shopping cart without registration, however you need to create an account at the time of checkout process either as guest checkout or registered already with us .

Nia’s Smart Art may amend its privacy policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by email or an announcement on the website.

Sharing and Storing of Information
We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Access to personal information by us is for business purposes only.

If you have any questions/comments about our privacy, please contact us.

We do not store any financial or credit card data.

Bulk Orders
For Corporate & Bulk Orders, Please mail us at orders@niassmartart.in / call us at 9686866006

All our products are completely hand crafted, Since the products are handmade, slight variation than shown in the picture color may occur.

We would love to hear from you!

Cancellation and Refund

We are not responsible for any damage to the products after the delivery hence there will be no refund made against the same. If the order is damaged during the course of the delivery, we will consider a partial or complete refund depending upon the extent of damage only after thorough intervention.

Late deliveries will not be considered as a basis for refund.

Orders can be cancelled upto 24 hours of placing. No refund requests will be entertained once the product has been shipped.


We reserve the right to refuse any order without being subject to any kind of justification. All claims are under the jurisdiction of the Court of Bangalore in India only. We reserve the right to change the price of any product or withdraw a certain item at any time without any prior notice. If we can not deliver the order, then customers will be provided with a complete refund. All the information on the website is authentic and accurate. We have taken care to provide the current information as far as possible.


We value your feedback about your experiences with us and we would like you to suggest how we can serve you in an even better way. You can submit any comments, ideas, suggestions, or any other content on our websites through contact us or can email us directly at orders@niassmartart.in